Please call us so we can discuss your individual needs for providing the best performance out of your Mustang.
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To perform high quality repair service at a fair and just price. |
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To use only proven merchandise of high quality distributed by reputable firms. |
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To employ the best skilled technicians obtainable. |
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To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request. |
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To have a sense of personal obligation to each customer. |
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To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance. |
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To offer the customer a price estimate for work to be performed. |
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To furnish or post copies of any warranties covering parts or services. |
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To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer. |
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To notify the customer if appointments or completion promises cannot be kept. |
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To exercise reasonable care for the customer's property while in our possession. |
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To maintain a system for fair settlement of customer's complaints. |
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To cooperate with established consumer complaint mediation activities. |
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To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry. |